Frequently Asked Questions

We specialize in restoring ball caps, including baseball caps, trucker hats, and other similar styles. Our 360° steam technology is designed to bring these types of hats back to their original shape and glory.

The restoration process typically takes 1-2 business days once we receive your hat. Shipping times may vary depending on your location.

Our restoration process is safe for most common ball cap materials, including cotton, polyester, and wool blends. However, we always assess each hat individually to ensure the best and safest treatment.

While our primary focus is on reshaping and restoring the structure of hats, we do offer basic cleaning as part of our service. However, we cannot guarantee the removal of all stains, especially those that are old or set-in.

Once you place an order, we'll provide you with detailed shipping instructions. Generally, we recommend using a sturdy box or padded envelope to protect your hat during transit.

Yes, we stand behind our work. If you're not satisfied with the restoration, please contact us within 14 days of receiving your hat, and we'll work with you to make it right.

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